Payment Policy
Effective Date: January 6, 2025
At Quirkynapo, we aim to provide a secure and smooth shopping experience. Our Payment Policy outlines the accepted payment methods and terms for purchasing products on our website or in-store. By placing an order with us, you agree to the following terms.
1. Accepted Payment Methods
We accept the following payment methods for all purchases made through our website:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Visa, MasterCard
- PayPal: A secure online payment method
- Gift Cards: Quirkynapo gift cards can be used as a payment option during checkout
Payments are processed securely through encrypted payment gateways to ensure the protection of your financial information.
2. Currency
All payments are processed in USD (United States Dollars). If you are shopping from outside the United States, the final amount charged will be based on the current exchange rate of your financial institution or payment processor.
3. Order Processing
- Once you have completed your order and provided payment details, we will verify and process your payment.
- Payment authorization and processing are subject to approval by the payment provider. If your payment is not approved or there are issues with processing, we may contact you for further details or cancel your order.
- Orders will not be shipped until payment is fully authorized and processed.
4. Payment Security
We take the security of your personal and payment information very seriously. All transactions made on our website are encrypted using SSL (Secure Socket Layer) technology, and we comply with industry standards to protect your data. We also use trusted third-party payment processors to handle payment transactions securely.
5. Pricing and Charges
- Prices are subject to change without prior notice. However, the price of your order will be confirmed at checkout.
- Sales tax and shipping fees (if applicable) will be added to the total price based on your shipping address and selected shipping method. The exact amount will be calculated at checkout.
6. Discounts and Promotional Codes
- If you have a discount code or promotional offer, you can apply it during the checkout process. Only one promotional code can be used per order unless otherwise stated.
- Discount codes or promotions cannot be combined with other offers unless explicitly specified.
7. Payment Errors
- If there is an error with your payment (such as insufficient funds or incorrect card details), we will notify you via email and request updated payment information.
- If the error persists, we may cancel or delay processing your order until the payment is resolved.
8. Payment for International Orders
For international orders, please note that any customs duties, taxes, or fees that may apply are the responsibility of the customer. These additional charges may be assessed by your local customs authorities upon arrival in your country.
9. Refunds
In case of returns, refunds will be issued to the original payment method. Please refer to our Refund and Returns Policy for more information on the process and timelines for refunds.
10. Fraud Prevention
To protect our customers and prevent fraudulent transactions, we may request additional verification for orders that seem suspicious. This could include verifying the billing address or requesting an alternate payment method. Quirkynapo reserves the right to cancel any order suspected of being fraudulent.
11. Contact Information
If you have any questions about your payment or encounter any issues during checkout, please do not hesitate to contact our customer service team:
- Email: info@quirkynapo.com
- Phone: +1 717-583-3782
By using our website to make a purchase, you agree to the terms of this Payment Policy. We appreciate your business and are committed to making your shopping experience as seamless and secure as possible.