Sales Policy

Effective Date: January 6, 2025

At Quirkynapo, we strive to provide an excellent shopping experience and offer high-quality footwear for women. Our Sales Policy outlines the terms and conditions for purchasing products from our website or store. By placing an order with us, you agree to the following terms.

1. Pricing

  • All prices displayed on our website are in USD (United States Dollars).
  • Prices are subject to change without notice. However, once an order is confirmed, the price of that order is locked in and will not change.
  • Sales taxes, if applicable, will be added to the order total based on your shipping address and applicable local tax rates.

2. Payment Methods

We accept a variety of payment methods, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: A secure online payment method.
  • Gift Cards: If you have a Quirkynapo gift card, you can redeem it during checkout.

All payments are processed securely through encrypted channels to ensure your information is protected.

3. Order Confirmation

  • After you place an order, you will receive an order confirmation email with your order details.
  • Please review your order carefully for any discrepancies. If you notice any errors, contact our customer service team as soon as possible to make adjustments.
  • An order confirmation does not constitute acceptance of the order. We reserve the right to cancel any order for reasons such as product availability, pricing errors, or issues with payment processing.

4. Shipping

  • We offer a range of shipping options based on your location, including standard and expedited shipping.
  • Shipping Costs: Shipping costs will be calculated at checkout based on the delivery method and your address.
  • Processing Time: Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons.
  • Delivery Time: Estimated delivery times depend on your shipping choice and location. Delivery times are provided as estimates and are not guaranteed.

Note: We are not responsible for any delays caused by shipping carriers or customs clearance.

5. Order Cancellations

  • If you need to cancel or modify your order, please contact us immediately at info@quirkynapo.com or call +1 717-583-3782.
  • We can only cancel or modify orders if they have not been shipped. Once an order has been shipped, it cannot be canceled or modified. You may return the item after receiving it according to our Return Policy.

6. Discounts and Promotions

  • From time to time, we may offer special promotions, sales, or discount codes. These promotions are subject to availability and may have specific terms and conditions.
  • Discounts and promotions cannot be combined unless explicitly stated. Only one discount can be applied per order.
  • Promotional offers may have an expiration date. Be sure to check the terms and conditions for each offer.

7. Backorders and Out-of-Stock Items

  • If an item is out of stock, we will notify you as soon as possible and offer alternatives, such as waiting for the item to restock, selecting a similar product, or canceling your order.
  • Occasionally, certain items may be placed on backorder. In such cases, you will be informed of the estimated restock date and given the option to cancel or adjust your order.

8. International Orders

We currently ship within the United States and select international locations. International orders may be subject to additional customs duties, taxes, or fees, which are the responsibility of the customer.

9. Return and Exchange

Our Return and Refund Policy outlines the process for returning or exchanging items. You may return eligible items within 30 days of receiving your order for a refund or exchange, provided the items are in unused condition.

10. Customer Support

For any questions or assistance regarding your order, payment, shipping, or returns, please reach out to our customer support team at:

By purchasing from Quirkynapo, you agree to abide by these terms and conditions. We are committed to providing a smooth and enjoyable shopping experience and look forward to serving you!